Privacy Policy
1. Data Controller
youTranslations, 10 Rue des Tourterelles, 53230 Cosse-le-Vivien, France. Email: hello@youtranslations.com. Phone: +33 2 43 98 67 49. This policy complies with Regulation (EU) 2016/679 (GDPR) and French data protection law (Loi Informatique et Libertes as amended by Loi n. 2018-493).
2. Legal basis
We process personal data under Article 6(1)(b) GDPR for contract performance; Article 6(1)(a) for consent; and Article 6(1)(c) for legal compliance.
3. Data we collect
- Name, email, phone, country via checkout or contact forms
- Order details and selected services
- IP address for security logging
- Cookie consent stored in browser localStorage
4. How we use data
- Processing and delivering translation orders
- Responding to project enquiries
- Sending order confirmations and project communications
- Complying with French fiscal and commercial obligations
5. Sharing
We share data only with Stripe, Inc. as payment processor. All translation work is handled internally under confidentiality agreements. We do not sell data to third parties.
6. Retention
Order records retained for 10 years under French commercial law. Contact form data retained 3 years from last interaction.
7. Your rights
Under GDPR: access, rectification, erasure, restriction, portability, objection. French residents may contact the CNIL at cnil.fr. Write to: hello@youtranslations.com.